Trust & Safety

We are committed to making OnlineJobsSriLanka the safest place to work and hire online in Sri Lanka.

NIC Verification

All freelancers can verify their identity using their Sri Lanka National Identity Card, building trust with clients.

Secure Escrow

Payments are held in secure escrow and only released when you are satisfied with the delivered work.

Review System

Verified reviews from real transactions help you make informed decisions about who to hire or work with.

๐Ÿ›ก๏ธ How We Protect Buyers

Secure escrow holds your payment until work is delivered and approved

Full refund if the freelancer fails to deliver

Dispute resolution team mediates all conflicts fairly

Review system warns you about problematic sellers

Verified freelancer profiles with NIC verification

SSL encryption protects all your personal and payment data

๐Ÿ’ผ How We Protect Freelancers

Escrow guarantees payment before you start working

Automatic order completion if client doesn't respond in 3 days

Protection against unreasonable refund requests

Clear terms prevent scope creep and unfair disputes

Rating system rewards quality work

Secure messaging keeps your contact details private

๐Ÿšซ What We Don't Allow

Fake reviews or rating manipulation

Sharing contact details to bypass platform fees

Offering or requesting illegal services

Harassment or abusive communication

Identity fraud or misrepresentation

Spam or unsolicited messaging

Adult content or explicit material

Duplicate accounts

Report a Safety Issue

If you encounter fraud, harassment, or any safety concern, please report it immediately. We take all reports seriously and respond within 24 hours.